Maintenance Requests

Please login to your tenant portal to submit a maintenance request. If you have not activated your portal, you can get started below.

If this is a maintenance emergency (fire/flood) please call 435-414-4551.



Solutions to common problems

No power to some outlets


No Power to some outlets
Check and reset breaker panel. Check and rest all GFI outlets (which are located in kitchen, bathrooms, utility rooms, and garages). Also check if the plug works off a wall switch.

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Garbage disposal is not working


Garbage disposal is not working
When on, do you hear a buzz? If you do not hear a buzz, hit the reset button on the bottom of the disposal and test. If you hear a buzz, turn off disposal and unplug from wall. Mounted on the side of the disposal or side of cabinet may be an allen wrench. Put the wrench in the center shaft and twist back and forth (this un-jams the disposal). Remove the object that is causing the obstruction, turn back on, and test. Repeat until the object is removed.

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No air conditioning


No air conditioning
Check the circuit breaker in the house. Also check the A/C disconnect, which is located outside the house near the air conditioner. Clean and replace filters and test. Tenants will be charged for air conditioning repairs caused by dirty or missing filters.

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Smoke detector is beeping


Smoke detector is beeping
Likely this is caused by a battery that is dead. First replace the battery. If it continues to beep check and reset breaker panel.

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Garage door won't open or close


Garage door won’t open or close
Check make sure the GFI in the garage isn’t tripped. Check and reset breaker panel to ensure that the breaker isn’t tripped.

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Garage door won't close and light on opener blinks


Garage door won’t close and light on open blinks
Your garage door has an infrared sensor on each side of the door, which is a safety feature, to ensure that nothing is in the way. If something is detected in between these two sensors the door will not close and the light on the open blinks. Ensure that there is nothing between these sensors.

In sunny Southern Utah “the lumens of light from the sun surpass that of the infrared sensor light, the sensors are not able to signal one another.” If this is happening your garage door won’t be able to close during parts of the day. You can cutout cardboard and secure it around the sensor to block out some of the sunlight.

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